Terms and Conditions

Conclusion of contract

The representation of the products in the online shop does not constitute a legally binding offer but a noncommittal online catalogue. After entering your personal data and clicking on the button "complete order" in the final step of the ordering process you place a binding order for the goods contained in the shopping basket. The confirmation of receipt follows immediately after sending the order. The contract of sale is settled by confirmation of delivery or delivery of the goods. Should you not receive any confirmation of delivery or delivery from us within 30 days, you are no longer bound by your order.

Debit authorization

For orders with direct debit: By clicking the button "complete order” in the final step of the ordering process you authorize the company DiG / Plus GmbH, Populäre Produkte, Berliner Straße 69, 13189 Berlin, to collect payments to be made by the customer for the delivery of goods by means of debit notes charged to the account of the customer. If your account does not contain sufficient funds, the account-holding credit institution is not committed to redemption. You also have the option to cancel a payment within 6 weeks if the collection was not justified.

Partial deliveries

We are entitled to make partial deliveries if this is acceptable to you. Additional shipping costs are only payable if expressly agreed.

Reservation of ownership

The delivered goods remain our property until payment is made in full.

Cancellation policy

You may withdraw  from your contractual offer within two weeks after receipt of the goods in written form (e.g. letter, fax, e-mail) or by return of the goods without giving reasons unless you have acted in exercise of your commercial or independent professional activity (orders by entrepreneurs). The period begins at the earliest with receipt of the goods and a detailed instruction in writing. The timely dispatch of the revocation or the goods shall be deemed sufficient for compliance. The revocation must be sent to:

DiG / Plus GmbH, Populäre Produkte, Berliner Straße 69, 13189 Berlin

Return costs are your responsibility if the goods supplied correspond with those ordered and if the price of the items to be returned does not exceed a value of 40 Euros or if, in the case of a more expensive item you have not fulfilled your part of the agreement or made a contractually agreed part payment at the point of the revocation.